Operations experience · Digital execution

Bringing operations experience into digital products and systems.

I bring more than 10 years of operations experience, hands on problem solving, and AI assisted development to building and supporting digital products and systems.

Featured project

Treasure Coast Scavengers

From nonprofit idea to a live platform with custom giving, payments, analytics, communications, and community engagement.

The challenge

Build a nonprofit platform that felt distinctive, trustworthy, and useful without relying on an off the shelf template.

My role

Defined the vision, directed the AI assisted build, connected the services, tested the experience, and continue to maintain the platform.

Production stack

Next.jsReactTypeScriptStripeResendNetlify
https://treasurecoastscavengers.org

2.7K

Tracked website events

51

GitHub commits

202

Donation page views

Deeper functionality

A real giving flow, not just a marketing page.

Built separate giving paths with donor recognition preferences, anonymous giving, embedded Stripe checkout, Apple Pay, card support, and automated donor communications.

Treasure Coast Scavengers embedded Stripe checkout with Apple Pay and card payment fields
Embedded Stripe checkout with Apple Pay and card support

What this project proved

Took an idea from concept to production, learned unfamiliar tools quickly, connected multiple services, solved issues, and continue to maintain a live platform used by a real community.

Professional foundation

Built on more than a decade of operations experience.

That experience taught me to think about users, deadlines, training, service, accountability, and what it takes for a system to work when people depend on it.

2025 — Present

Estate Manager

Ryan A. Jones & Associates / Standing Watch

High trust property oversight, vendor coordination, technology checks, detailed documentation, and hands on problem solving across private residences.

2021 — 2025

Aquatics Coordinator

John's Island Club

Scheduling systems, staff coordination, member experience, and daily execution in a high service private club environment.

2018 — 2021

Area Site Manager

Hospice Source

Turned around a failing site supporting major hospice partners, restored performance and client confidence, and supported software adoption and staff training.

2013 — 2018

Director of Operations

Clean & Green Solutions

Led crews, logistics, scheduling systems, quality control, client service, and training events for industry professionals from across the country.

Approach

Start with the need. Then build, test, and refine.

I combine operational judgment with AI assisted tools to understand the need, work through unfamiliar systems, test carefully, and improve the result until it is useful and reliable.

01

Start with the need

Understand what the user needs, what the organization needs to accomplish, and what success should look like.

02

Build with AI assisted tools

Use modern AI tools to turn ideas and requirements into working functionality, then iterate toward the intended result.

03

Test, troubleshoot, refine

Work through issues, make targeted changes, test the experience, and refine details until the product behaves as intended.

04

Ship and maintain

Deploy working solutions, monitor how they perform, and continue improving them after launch.

Role alignment

Where my experience creates value.

My background aligns best with roles that connect operations, users, systems, and technical execution, with a growing focus on product and AI enabled work.

Technical Operations

Systems, users, process, and troubleshooting

Implementation

Adoption, training, coordination, and execution

Product Support

User needs, issue resolution, and product understanding

Digital Enablement

Tools, adoption, process improvement, and execution

AI Enabled Product Work

AI assisted building, iteration, and product improvement

Contact

Ready to bring operational judgment and practical technical execution to a technology team.

I'm pursuing full time remote opportunities where operations experience, technical execution, and an understanding of users can strengthen the way teams build, support, and improve digital products.

Location

Vero Beach, Florida

Open to remote U.S. roles